Support Center

AdMute automatically detects advertisements on streaming platforms using advanced CSS selectors and DOM monitoring. When an ad is detected, it temporarily mutes your browser tab until the ad ends. No ads are blocked - just muted for a better viewing experience.

Free Tier: YouTube with 10 mutes per day
Premium: YouTube, Netflix, Hulu, Paramount+, Peacock, HBO Max, Disney+, Prime Video, Twitch, and Spotify with unlimited muting.

1. Ensure the extension is enabled in chrome://extensions/
2. Check that you have premium access for non-YouTube services
3. Refresh the streaming page
4. Some streaming services update their ad systems - we continuously update our detection algorithms

Click the AdMute extension icon, then "Upgrade to Premium". Choose monthly ($1.99/month) or yearly ($9.99/year) plans. Payment is processed securely through Stripe.

Yes! Go to your dashboard and click "Manage Billing" to cancel anytime. You'll retain premium access until your current billing period ends.

Absolutely. We only collect usage metrics (ads muted, time saved) and your email for authentication. No browsing data, video content, or personal information is collected. Read our Privacy Policy for details.

This is rare but can happen if streaming services change their interface. Please contact support with the specific service and video where this occurred so we can adjust our detection algorithms.

Premium accounts can be used on up to 3 devices simultaneously. If you need to use it on a new device, sign out from an old device first or contact support.